Last updated · June 2026
RUGN Turizm ve Seyahat A.Ş. (“RUGN”, “we”, “our”) values the privacy of every guest. This policy describes what we collect, why we collect it, and how we protect it under the General Data Protection Regulation (GDPR), Türkiye’s KVKK (Law No. 6698) and applicable international privacy frameworks.
Strictly to design, deliver, and improve your journey. We do not sell your information. Sharing is limited to vetted partners necessary for fulfillment — hotels, airlines, drivers, insurance providers — under contractual confidentiality.
Active client data is retained for the duration of our relationship plus ten years for fiscal/regulatory compliance. You may request erasure at any time, subject to our legal obligations.
You may request access, correction, deletion, or portability of your data by writing to privacy@rugntravel.com. We respond within thirty days.
Data is encrypted in transit (TLS 1.3) and at rest (AES-256). Payment flows are handled through PCI-DSS Level 1 gateways. Access is restricted to designated staff under least-privilege principles.
Data Protection Officer · RUGN Turizm ve Seyahat A.Ş. · Teşvikiye Cad. No: 42, Nişantaşı, Istanbul · privacy@rugntravel.com